Refund policy

Cancellation Policy

Orders can be cancelled for a full refund at any time before they are fulfilled. Once an order has been fulfilled and is in active transit, it cannot be cancelled or intercepted. We are unable to redirect or stop packages once they have left our fulfillment center. Please contact us at info@somarasupplements.com as soon as possible if you need to cancel before fulfillment.

Important: Refund requests made while an order is in transit will not be processed until the package has been delivered or a failed delivery has been confirmed. Once delivered, our 30-day satisfaction guarantee applies.

30-Day Satisfaction Guarantee

We offer a full 30-day money-back guarantee from the date of delivery. If you are not completely satisfied with your purchase for any reason, contact us at info@somarasupplements.com within 30 days of receiving your order and we will review your request and process a refund at our discretion. This guarantee applies to first-time purchases only and is limited to one refund per customer.

To help us process your request, please briefly describe why the product did not meet your expectations. Refunds are not issued for orders still in transit.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect so we can make it right.

Refund Processing

Approved refunds are processed within 3 to 5 business days to your original payment method. Please allow additional time for your bank to post the refund.

Contact info@somarasupplements.com